Leadership and Management Training

We believe that high standards of leadership and management practice are essential in the modern business environment – put simply, it is very risky to have untrained, unskilled managers. The move into management requires a whole new set of skills and behaviours often at odds with the role that someone has been doing. Our onsite Delivering Results through Inspirational Leadership programmes take a manager on a journey of learning the essential skills through to truly inspiring leadership.

See our NEW public course
“Management Essentials Day 1 – Introduction to Management “ and “Management Essentials Day 2 – Communicating Effectively” running in February 2018.

New Leaders : The Essential Management Toolkit

Starting at the beginning for those with typically 0 – 3 years’ experience is all about that first step. It is about getting it right.

 

 

 

  • Pre-programme work
  •  A day of training needs analysis and diagnostics
  • Dates of programme confirmed
  • Recommended pre-course reading/watching
  • Delegates registered
  • Course objectives finalised
  • What makes a great manager?
  • What type of manager do you want to be?
  • Experiences of good and bad management practice
  • The difference between management and leadership
  • The importance of constructive communication in management
  • Different types of people and how they require different management styles
  • Defining commercial awareness
  • Critical thinking
  • Decision-making
  • Preparing a business case
  • Executing strategy
  • Market mapping
  • The fundamentals of time management and prioritisation, self-management
  • Understanding financial statements and company accounts
  • The balance sheet and why it matters
  • Budgets and forecasting
  • Cost benefit analysis
  • Reporting
  • Why do teams matter? Why bother?
  • The secrets of truly great teams
  • Different types of teams
  • Analysis of the skills, experience and attributes required for your current team
  • Understanding the stages of teams
  • Where is your team right now?
  • How to get where you want to go
  • The process of successful recruitment
  • Key things to consider (organisation specific)
  • Using social media for recruitment
  • Pre-interview preparation – the essential steps
  • Interview techniques and behavioural questioning
  • 1st and 2nd interviews
  • Using psychometric testing
  • Post-interview considerations
  • Taking up references
  • Why coach? Why train? Why mentor?
  • Understanding the differences and what is appropriate in each case
  • Training overview
  • Mentoring overview
  • The value of coaching
  • Using the GROW model and coaching different team members
  • Having tough conversations
  • Managing poor performers
  • Developing great performers
  • Introduction to succession planning
  • Performance management/appraisals
  • Understanding motivation – manager and team
  • Learning to delegate
  • Action plans fully completed
  • Feedback forms completed and returned
  • Report prepared for managers/HR
  • 8 weeks after completion of modules 1 – 7
  • Testing the learning
  • Evidence-based examples of actions/learnings from the programme
  • Programme Summary
  • What next? Steps for maintaining momentum and embedding learning

Experienced Leaders : Mastery of Management

This level is designed for those with typically 3 – 6 years’ experience and is about mastering those initial skills and taking a more advanced approach which is required when managing more experienced people and more organisational responsibility.

 

  • Pre-programme work
  • A day of training needs analysis including one on ones with delegates/managers
  • Explanation of the programme before it begins
  • Dates confirmed for programme
  • Recommended pre-course reading/watching/questionnaires
  • Delegates registered
  • Course objectives finalised and agreed
  • The difference between management and leadership
  • Understanding the difference between transactional and transformational behaviour
  • Situational leadership
  • Clarity around key priorities
  • Developing communication skills and managing key stakeholders
  • Managing your managers
  • Different types of people and how they require different management styles
  • The Myers Briggs Type Indicator
  • Using this tool to develop improved self-awareness
  • Understanding your own preferences/behaviour and how it impacts on others
  • Using this knowledge in your daily work
  • Understanding your own and others’ motivation
  • How to deliver (and receive) constructive feedback
  • Pushing back without losing influence
  • Improving commercial awareness
  • Preparing a strong business case
  • Presenting your case with influence
  • Developing critical thinking
  • Tools for effective decision-making
  • Executing strategy
  • Understanding financial statements and company accounts
  • The balance sheet and why it matters
  • Budgets and forecasting
  • Managing your budget
  • Cost benefit analysis
  • The fundamentals of time management
  • Managing your diary
  • Understanding your priorities and the priorities of the business
  • Acting on the important
  • Planning for the unplannable
  • Work/life balance
  • Dealing with stress
  • How to delegate effectively
  • Why bother to coach?
  • Developing a coaching culture
  • Understanding your management style and how it fits with coaching
  • Your goals for coaching
  • Advanced application of the GROW coaching model
  • Using coaching for difficult conversations
  • Coaching individual team members
  • Different levels of empowerment
  • Development plans for team members
  • What makes a great leader?
  • The importance of decision-making
  • Inspiring others around you
  • Presenting your ideas to groups
  • Negotiating and influencing skill
  • Action plans fully completed
  • Feedback forms completed
  • Report prepared for managers/HR
  • 8 weeks after completion of modules 1 – 7
  • Testing the learning
  • Evidence based examples of actions/learning’s from the programme
  • Programme Summary
  • What next? Steps for maintaining momentum and embedding learning

Senior Leaders : Turning Managers Into Leaders

This level is aimed typically for those with 6+ years’ experience and is about becoming the self-actualised and confident manager/leader that is capable of leading organisations. We take a modular approach allowing flexibility when choosing the course content which aligns with the development objectives and values of your business.

  • Pre-programme work
  • A day of training needs analysis including one on ones with delegates
  • Organisation of coaching support
  • 360 leadership style questionnaire
  • Dates confirmed and booked
  • Pre-course readings/watching/questionnaires completed
  • Delegates registered
  • Course and individual objectives finalised
  • Personal learning objectives
  • The accompanying coaching programme
  • The value of leadership
  • Understanding why leadership is necessary
  • When are you managing? When are you leading? When are you coaching?
  • Unlocking yours and others’ potential
  • Leadership style – questionnaire, results and discussion
  • Prepare to inspire!
  • Recap leadership style and questionnaire results
  • Self-awareness – what is it? How does it affect performance?
  • Blanchard’s model of situational leadership
  • Supporting, coaching, delegating and directing – what is appropriate, when
  • Presenting your ideas to groups
  • Inspiring communication and gaining buy-in
  • Creating impact
  • Managing managers, the unique challenges
  • Cultural awareness for senior manager
  • Gathering relevant information
  • Asking the right questions
  • The relevance of KPIs and their impact on performance
  • Having successful performance discussions
  • Performance reviews
  • Giving and receiving feedback
  • Managing expectations
  • MBTI and understanding difference
  • Advanced budgeting
  • Understanding management accounts
  • Financial goals of the organisation explained
  • Advanced critical thinking
  • Executing strategy at senior level
  • Understanding your priorities and the priorities of the business
  • Alignment of priorities
  • A time to lead and coach – proactive time
  • Work/life balance
  • Dealing with stress
  • How to delegate effectively
  • Interaction with other senior managers/ business leaders
  • Feedback on current coaching practice
  • Coaching examples
  • Developing people – examples
  • Succession plans and talent mapping
  • Establishing trust
  • Structuring negotiations
  • Negotiation behaviour – typical examples
  • Developing emotional intelligence
  • Managing internal states
  • Aiming for successful solution-based outcomes
  • Action plans fully completed including post-programme coaching
  • Feedback forms completed
  • Report prepared for managers/HR
  • 8 weeks after completion of modules 1 – 7
  • Testing the learning
  • Evidence-based examples of actions/learnings from the programme
  • Programme Summary
  • What next? Steps for maintaining momentum and embedding learnings
  • Feedback on changes

Contact us

Call us to discuss your requirements on
0844 873 2121.

Alternatively complete the form below.

OUR APPROACH

We take a modular approach to our Leadership and Management training, allowing flexibility when choosing the course content which aligns with the development objectives and values of your organisation. Our approach is to partner with our clients throughout the process to ensure the most successful outcomes.

OUR TRAINERS

Our expert trainers are based in a number of countries, allowing us to send trainers to most locations in a cost effective manner including: England, France, Spain, Italy, Scotland, USA, Germany, Poland and Australia.

ONSITE TRAINING

This programme can be tailor-made for your company and its objectives. We will ensure that this training is delivered at a time and place to suit you and it will allow for sensitive and confidential matters can be covered in a secure forum.

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