Reputation, Business Ethics and Corporate Culture

Speaker:   |  CPD Hours: 6.0

Price £545 plus VAT

New dates coming soon.

OBJECTIVES

Managing reputational risk is crucial to business success. We have all seen from the many scandals of recent times that the reputation of an organisation can be damaged very quickly through the actions of its senior managers and employees. This course shows delegates how to develop ethical leadership and provides advice on how to gain assurance in the critical area of reputation management today – that the conduct of their people matches with the values of their business. The course provides a roadmap for delegates around good business ethics, examining the critical areas of conduct risk, conflicts of interest and whistleblowing hotlines. It also looks at compliance in action though a focus session on the procedures required to prevent bribery and corruption. Delegates will learn how to use the modern ethical toolbox to embed good practices in the culture of their organisations. They will also learn how best to handle a crisis situation. This is a practical and highly inter-active course, using case studies and ethical dilemma exercises to stimulate discussion and debate.

CONTENT

  • The key components of reputation
  • Business ethics overview, focussing on integrity, trust and the golden rule of reciprocity
  • The governance dimension – ethical leadership, creating tone at the top and a positive culture
  • Compliance and the modern business ethics toolkit: ethics and value statements; codes of conduct; policies; hotlines and speak-up procedures; training; monitoring and review
  • What is meant by conduct risk and how to manage it
  • Compliance in action – the Bribery Act 2010 and examples of how organisations have implemented adequate procedures
  • Crisis management – what to do if things go wrong
  • Review of recent corporate scandals and failures, together with the lessons learned    

WHO SHOULD ATTEND

Executive and non-executive directors, line managers in the operations and support functions, internal auditors, compliance and ethics officers, risk managers, HR managers and other business professionals.     

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