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HOW TO BOOK
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IMPORTANT NOTICE: |
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During periods of mail disruption we will send confirmations of booking, invoices and registration details by email or fax as well as post. If you do not hear from us, please telephone
+44 (0)20 7388 2044 |
To book places, click on the appropriate date under the course description. You can also use the online booking form from here.
Alternatively, please contact us by telephone 020 7388 2044 (UK) or +44 20 7388 2044 (international), fax 020 7380 0377 (UK) or +44 20 7380 0377 (international), email or post with the following information:
 Course title
Course date
Delegate name
Delegate job title
Organisation
Address for correspondence / invoice
Telephone & fax numbers.
ON RECEIPT OF YOUR BOOKING
You will be sent an acknowledgement letter and a VAT invoice (VAT Reg No GB 466 2338 37). Please contact us if you have not received these within five days.
Acceptance of a booking constitutes a liability for the relevant course fee or cancellation fee and is subject to our standard terms and conditions as shown below.
We can accept payment either by cheque or BACS. Our BACS details are available on request.
The course fee includes lunch, light refreshments and course materials.
Approximately two weeks before the course you will receive registration details. If you have not received these five days before the course please telephone.
CANCELLATIONS
IF YOU NEED TO CANCEL
We understand that changes in circumstances mean that it is not always possible for an individual booked on a course to attend. However, cancellations can cause us difficulties and are therefore subject to the following conditions
* If you cancel a course booking more than 15 days before the date of the course we will make a charge of 20% of the course fee plus VAT. This will be payable by you or may, at the discretion of Quorum Training Ltd, be deducted from any refund of fees due.
* If you cancel a course booking within 15 days of the course date, for whatever reason, the full fee will remain payable and no refund of fees paid will be made.
* Requests to transfer are subject to the same deadlines and charges as cancellations.
* An alternative delegate may be substituted at any time prior to the start of the course.
IF WE NEED TO CANCEL
We know that the cancellation of a course by us causes inconvenience and we therefore make every endeavour to run published programmes. In the event that a course is unviable, for whatever reason, we reserve the right to cancel the course at our discretion in which case our liability shall be restricted to a refund of any fees paid to us. Quorum Training Ltd is not liable for any consequential loss.
COURSE INFORMATION
Our courses are designed and presented by specialists and are intended to be participative where appropriate. To ensure this, the number of bookings accepted on each course is restricted. This enables the full benefit of discussion and interaction between delegates and the speaker to be obtained.
The course outlines in this directory are intended as a guide since courses are regularly reviewed and updated to reflect changes in legislation and other developments as appropriate.
Course handout material is provided as an aid to learning and understanding and to avoid copious note-taking. It is only available to those booked on a course and is not sold separately. No part of the handout material may be reproduced without permission.
Opinions expressed are those of individual speakers and not necessarily those of Quorum Training Ltd.
Everyone attending a course is requested to complete a course appraisal form. These are regularly reviewed to ensure that quality is maintained.
We reserve the right to alter or reschedule published programmes, timings, speakers, fees or venues without prior notice.
Special Needs / Dietary Requirements
Lunch is provided on all of our courses and a meat, fish and vegetarian dish is included on all of our menus. If you have any special dietary requirements please let us know when booking a course so that we can inform our caterers.
Our training facilities are on the 4th and 5th floors of Tavistock House. If you have any special needs regarding access etc., please contact us on 07002 786 786.
Timings
One day courses start at 09.30, with registration from 09.10, and finish at approximately 17.00. Half day morning courses also start at 09.30, with registration and coffee from 09.10, and finish with lunch served from 12.45 to 14.00.
Hotels
Many delegates travel on the day of the course but if you wish to arrange overnight accomodation in London we can supply you with details of hotels in the area.
Dress
There is no dress code, most delegates wear what they would normally wear to work, or smart casual.
Certificates of Attendance
Certificates of Attendance can be provided on request.
Mailing List / Data Protection
Information provided to us at the time of booking is held on our database and is used to communicate information on future courses to you and your organisation. We do not make the information contained in our database available to any other organisation for any purpose.
If you wish to be removed from our mailing list, or would like your details updated, please send a note of your requirements, with the original address label, to:
Mailing List Amendments
Quorum Training Ltd
Tavistock House
Tavistock Square
London WC1H 9TW
Amendments are processed as quickly as possible but due to mailshots 'in the pipeline' can take up to six weeks or so to take effect. We apologise for any inconvenience caused.
DISCOUNTS AND SPECIAL OFFERS
Discounts are available for multiple bookings and special offers are available from time to time. For details please telephone us or check our website www.quorumtraining.co.uk
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