COURSE OBJECTIVES The aim of this course is to understand your natural negotiation style and its impact on outcomes, and to help prepare, argue and present a case. It will also help to recognise and understand a variety of common tactics and decide on the most appropriate tactics for success.
COURSE CONTENT
Understanding Negotiation
- Negotiation defined
- What is a negotiation position
- When to negotiate and alternative options
Preparing to Negotiate
- Setting goals, limitations and milestones
- Understanding limitations and options
- Getting into the right frame of mind
The Negotiation Process
- Successful negotiation behaviours
- Win/win and win/lose
- Strategies and tactics for success
- Dealing with objections
- Critical mistakes and pitfalls
- When to pause and break away
- Conflict resolution
Practice and Simulation
- Establishing the ground rules
- Understanding positions
- Making the case
- Listening and understanding
WHO SHOULD ATTEND
All those new to negotiating or wanting to hone their negotiating skills.
This course is designed to be run either as an in-house course or as a training pool title only. For more information on how the training pool works please click on the Quorum Training Pool item in the menu on the left of this page.
To enquire about this course please complete the enquiry form or call our in-house course bookings team on 0207 566 8207.