COURSE OBJECTIVES: The course concentrates on the elements that create performance in others, helping attendees to step back and consider their approach to the motivation, performance management and the development of their team members. Participants will be able:
- To appreciate the right management strategy for individuals
- To utilise and focus on appropriate motivation techniques
- To manage and drive people performance
- To develop others and gain long term commitment
COURSE CONTENT
Day One
What is Management?
- A definition of management
- Key roles and behaviours
Your Leadership Role
- A leadership framework
- Considering the people you manage
- Practical strategies and actions
Developing a Management Style
- Your personal areas of focus
- Developing my management style
- Coaching to agree practical actions
The Manager as a Motivator
- What motivates people?
- What can I control?
- Empowering others to take action
Day Two
A Framework to Manage Performance
- Setting performance management into context
- The five key questions of performance management
Target Setting and Performance Measurement
- Agreeing key business objectives
- Setting meaningful and effective targets
Developing People
- The concept of skills and competencies
- Recruitment and selection methods
- Running effective performance review discussions
Managing and Communicating Change
- Understanding the transition process
- Exploring resistance to change
- Change in the broader organisational context
WHO SHOULD ATTEND
This two-day course is designed for people managers who need to get the very best from their teams. Ideally participants are those who are about to or have recently started managing people, but is also suitable for those in need of a refresher or wish to refocus their people management skills.
"Provided an excellent overview of people management via some interesting models and theories. As well as this there were ample practical examples and discussions which provided some very good lessons."
This course is designed to be run either as an in-house course or as a training pool title only. For more information on how the training pool works please click on the Quorum Training Pool item in the menu on the left of this page.
To enquire about this course please complete the enquiry form or call our in-house course bookings team on 0207 566 8207.